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There are times to Walk. I have walked away from jobs many times. One homeowner last year wanted to write his own contract. I told him sorry I can't help you, and off I went.

If anyone ever calls me with copper gutters again I can assure you I will walk away. 

Roof Cleaning Katy Texas (281) 392-2304 wrote:

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If anyone ever calls me with copper gutters again I can assure you I will walk away. 

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 LOL Marcus! This customer may have had Copper Gutters, but fortunately, it never got that far!

These kinds of things happen to us all the time.

Customers shop the uninsured, unlicensed, and inexperienced beginners and hacks, then, call us, and expect us to "compete" with some Hack or Beginner, who seriously underbid their gutter or roof cleaning cleaning job 

 

 

 

Apple Roof Cleaning Tampa FL (813) 655-8777 wrote:

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Customers shop the uninsured, unlicensed, and inexperienced beginners and hacks, then, call us, and expect us to "compete" with some Hack or Beginner, who seriously underbid their gutter or roof cleaning cleaning job 

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 now that is pure truth!!!! Lately I've said to a few customers that our competitors who we actually consider competitors are actually insured.. on all fronts, business and employee... if they want someone to show up for $100 bucks, then they dont want a legitimate company... 

 

on a side note.. there's a living social deal going on up here right now.. $89 for a 1 story house clean, $99 dollars for a 2 story lol... this is a complete joke because living social takes 50% of those amounts, and the contractor gets the other 50%... so they are going to clean houses for $50 lol... wtf????? last I looked they sold over 200 or so of them.. so thats about $10000 for 200 homes to be cleaned.. F-Ck THAT. 

 

 

-- Edited by jcstomper on Saturday 10th of August 2013 08:40:53 AM

Eric SCHNAIBLE wrote:

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I'd like to hear more Marcus. Should we be concerned about the love on copper?

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 Yes!

gutterdog wrote:

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How do you price a job like that? Having to use a 40 or 50 foot ladder, top and bottom it and stuff. Takes forever. I charge extra, but I don't keep those customers.

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 You don't! You simply and nicely walk away. Once this customer started talking she had Craigslist bids from 150 to 250.00 for THAT size and dangerous house, under trees, with gutters all around, it was time to WALK 

 

Roof Cleaning Northern Virginia (571) 250 9650 wrote:

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We were a no-bid on a good size roof cleaning job 2 weeks ago - the liability was just way too high and we're going to no-bid a shopping center roof that I looked at last week - turns out it's cedar and we're done with cedar.  Some things just aren't worth the hassle.

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 After awhile, you develop a "sense" about potential jobs, and learn when to no bid something.

One reason why I am not fond of commercial roof cleaning jobs is down here, they will shop you to death, or have already chosen who will clean their roof!  Your Bid is simply to "keep their chosen son honest".

It is also not uncommon for Painters down here to "throw in the roof cleaning" to get the painting job! 

We do very very little commercial roof cleaning, by choice!  Apple Roof Cleaning is built on doing high end residential customers (rich people in big houses), who will have money in good times, and bad times.

That's how we roll, YMMV