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Does this mean you will let this guy give clients a price on other work?? I don't know if I would like that. Somethings are basic and I'm sure the guy would do fine, but what about other things he doesn't know how to price??

I've been wanting to do a % pay with my employees for a while. Let us know how it works out for you.

I think you're a genius Ed. I used to be a slacker type hourly worker, but when I got paid for production, I rocked. As long as your guy has a good work ethic, he'll be the type that if you had a dozen like him, you could cut loose twenty slackers. It looks like you have all the bases covered & you can monitor his chemical usage vs. his production to make sure he isn't pocketing cash on the upsells.

Just remmeber, when this guy is selling he is representing YOU and YOUR company. Make sure he is a good representation. Personally, I prefer my helpers not speak to the customer. What they say falls back on me. I feel it's my job to do all the "upselling" and my helper to "help" me on the job.

And I would never discount my price because I got done sooner than the customer expected. Would he have allowed you to charge more if you hadtaken longer than you expected. Ok myabe I can see 25.00 bucks, but 1/2, no way.

We price by the job.Not the hour. Why bother giving a price.

Roof Cleaning Palm Harbor FL 727 543 3276 wrote:

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I had a lawn service for years and upgraded all my equipment. I had a lady complain that we used to take a lot longer doing her property and now we were only there 10 minutes. She felt like she was getting robbed. I asked her if she would be willing to pay more if I was to cut her lawn with a pair of scissors and spend a week doing it. She finally understood. We kept her as a customer for years even after a price increase. Would it have come out differently or better had you spent more time? Probably not. They got what they paid for regardless of how long it took. No discounts!!!

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Larry - my grandmother lives in Florida and years ago she fired her lawn guy for being too fast.  You didn't cover the Crystal River area did ya?  LOL.  He was a retired Army Colonel with top quality equpment and he could fly through that lawn.  It looked great too!  She fired him anyway.  

I get comments from clients occassionally; "Done already?"  "That didn't take long" etc.  Like most I presume, we sell the end the result; ie the value proposition.  I point to my heavy equipment and politely tell the client that we've made significant capital investments for that effeciency.   This exact thing happened 2 days ago at an estate home.  The lady nodded and said 'it takes money to make money'.  

I haven't been able to respond. I was on a cruise to the bad-ass land of Canada. I'm too cheap to pay for wi-fi. Thanks everyone for the feedback and some great responses. This new structure is part of my quest to "let go". To address Arrons IRS concern, I have a NJ based payroll company. I spoke with them about this. On Monday I call in last weeks pay. On Friday comes the check. That simple. End of year it cost $25/employee for taxes. As far as everything else, of course no one can currently sell and represent like me. That goes for any business like plumbing, electrical, etc. At some point every owner/operator had to let go. This is a chance to create 50k/year positions for the main techs. Also a good chance for employee retention year after year. As for stealing jobs: this will happen! Happens everywhere. Gps tracking for trucks will curb this and close monitoring of chlorine will. When you work by the hour, 4pm comes to slow. With commission, there aren't enough hours in the day. I hope I can get 2 or 3 techs who I can train to make 100k+/yr. My job will be marketing, office, maintenance, etc. And little by little I will try to find someone to replace those positions one by one.

Ed, sounds like you got it figured out, my man! Good stuff ,and I like your plan.