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Post Info TOPIC: owner of this house was not happy with the results


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owner of this house was not happy with the results
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owner of this house was not happy with the results and i cant figure out why

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Tyrone Rodriguez
Classic Touch Roofing
   Celina,OH 45822   
  419-584-0022 
 Greenville, OH 45331
        937-548-0022       



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What did he / she say?

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she said the roof wasnt dirty from the start and that it didnt need done. if it didnt need done she wouldnt have called me lol

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Tyrone Rodriguez
Classic Touch Roofing
   Celina,OH 45822   
  419-584-0022 
 Greenville, OH 45331
        937-548-0022       



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That's strange. Did you show her the B&A pictures?

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did she call you to clean her roof?

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Diamond Roof Cleaning

320 e collings dr

Williamstown NJ 08094

Mike Derose-Owner

609-929-5812



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yes i should her the pic before and after and she is the one that called me to clean the roof. she said the neighbor told her it didnt need cleaned but i found out he replaced his roof cause the apperance from the algea instead of getting it cleaned so maybe he is just jealous cause i saved her some money but if you look at the pic you could tell it was all over the roof lol

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Tyrone Rodriguez
Classic Touch Roofing
   Celina,OH 45822   
  419-584-0022 
 Greenville, OH 45331
        937-548-0022       



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Tell her her driveway needs cleaned too.... or did the neighbor just replace his....lol.


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How much did you charge her?

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The picture that looks like you did a small area or demo first should be enough to let her know she needed the roof cleaned.

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Too bad really. At least you got hte job.

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if it didnt need cleaning why the hell did she hire you? Just buyers remorse. tough position to be put in though.

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my thought is if she didnt want the servic she wouldnt of called or signed the contract.

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Tyrone Rodriguez
Classic Touch Roofing
   Celina,OH 45822   
  419-584-0022 
 Greenville, OH 45331
        937-548-0022       



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Forget about it. Some people will never be happy, regardless of what you do. Moving on...

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Jacksonville, FL



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classictouchroofing wrote:

my thought is if she didnt want the servic she wouldnt of called or signed the contract.



exactly.

 



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DiamondRoofCleaning_HEADER-part-2_edited-1.jpg

Diamond Roof Cleaning

320 e collings dr

Williamstown NJ 08094

Mike Derose-Owner

609-929-5812



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classictouchroofing wrote:

owner of this house was not happy with the results and i cant figure out why



Ok correct me if I'm wrong, but...

It appears by the pictures that the solution ran over the gutters and under to the soffits and yellowed them.

I can also see some areas that look, well I don't know..."dingy?"

Was this before a good rinse?

I deal with the pickiest bunch out there so I have been trained to have a very critical eye. Maybe the shingles are clean but she was complaining about something else?

 



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Matthew C Perry
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Callahan Pro Wash
Professional Exterior Cleaning Services
Roof Cleaning, Pressure Washing, Paver Cleaning and Restoration
813-727-5161
callahanprowash.gmail.com



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Wow you got some eye...I don't see any yellowing.

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Roof Cleaning Long Island N.Y 516-763-4108 wrote:

Wow you got some eye...I don't see any yellowing.



Bottom row, far right pic.

The soffits on the left hand side... That's almost certainly from the mix.

 



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Matthew C Perry
General Manager
Callahan Pro Wash
Professional Exterior Cleaning Services
Roof Cleaning, Pressure Washing, Paver Cleaning and Restoration
813-727-5161
callahanprowash.gmail.com



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i see what you are saying but they look pretty evenly spaced out just and observation.

-- Edited by Roof Washer New Jersey (609) 929-5812 on Tuesday 2nd of November 2010 06:55:29 PM

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DiamondRoofCleaning_HEADER-part-2_edited-1.jpg

Diamond Roof Cleaning

320 e collings dr

Williamstown NJ 08094

Mike Derose-Owner

609-929-5812



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I believe they are the vented portions of the soffit. It definately looks like something was seeping from them. If the fascia wasn't tucked under the drip edge properly anything that comes down the roof will make those stains including rain.

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thats what i thought but wanted clarification from a roofer.

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DiamondRoofCleaning_HEADER-part-2_edited-1.jpg

Diamond Roof Cleaning

320 e collings dr

Williamstown NJ 08094

Mike Derose-Owner

609-929-5812

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