The Roof Cleaning Institute Of America Training & Certification Forum
"Find A Certified Roof Cleaner Directory"

How do you get the name and phone #s for every house? If there is just a number for the house is there a way to find who lives there?
 What is a reverse search?

Andy:
Just Google reverse phone lookup, it costs a fee but finds peoples names and numbers based on their addresse

Brian:
Ditch the flyer and knock on the door, or leave the flyer with the customer, but if you are at the door you have gone all the way to a direct sale pitch except for the last step, making the pitch.  A flyer is a demo of your service, not nccesarilly a sales pitch, but a smiling knowledgeable face with a handshake is the oldest and most succesfull form of sales pitch known.  Think about it the whole reason you are going to deliver a flyer is to get a call and go meet somebody, you might as well try and meet them while you are already at their house. 

In an 8 hr. saturday you will meet 100-150 people.  If you expect no's and stay positive you can easily sell 3-5 jobs (3%).  This is based on the economic principle 'the law of averages'  Most flyer results I have seen posted as well as my own are only .5% or less for leads minus your close rate on those leads.  It takes practice to keep your additude positive and form a solid pitch, but it will give you far superior results for your time than hanging flyers as well as make you feel great after a day of talking, selling and educating.

If you are mailing them you are going to spend more money than your gas probably, and you already missed one chance to knock on their door.  If it makes you feel nervous, thats natural.  Overcome it like a true entrepreneur and knock on those doors like so many other succesful business people have done in their pasts as well.

Remember how many candy bars you sold as a kid door to door ??  You might not be a cute kid anymore, but now you have something better,  A unique and powerful service.


-- Edited by Baltimore MD Roof Cleaning 410-482-4367 on Tuesday 26th of January 2010 09:32:52 PM

I agree with Bill. As I am just starting up and have not even cleaned my first roof yet, I am in the process of generating some flyers and business cards that I can go personally hand deliver this weekend and talk to as many people face to face as I can. I am hoping to be able to get at least 4-6 people to commit having their roofs cleaned come the first week in March when the weather is warm enough.

Being able to talk with your potential customers is always a better way when dealing communicating with customers. For some people the sale comes natural and for those who it does not work on a good presentations, and you can land the job about 85% of the time. If you are driving around neighborhoods it is easier to get the street name and mail everybody on the street. Most likely they all will need their roof cleaned or maybe another service if their roof is in good condition.

Andy, 

I am getting my flyers put together too. This post reminds me of going through sales training... So go for the "NO". Law of averages will work itself out and the "yes" will come, but if you go after the No's then you are getting what you are after. Hearing no over and over is not easy! Say your goal for the day is 10 sales for instance. Law of averages say that for every 10 people you talk to you will make 1 sales for example. So for the day you would need to see talk to at least 100 people on average to make your goal. Most would be out until they got to thier goal of 10 sales even if they had a good day and only spoke with say 60 people. But if you go for the No's and say set a goal of 100 No's. Now you are out to get the "No's" and every rejection is what you set out to get. Funny part is when you start getting the "yes" it keeps you from getting to your "no" goal of 100. So instead of stopping at 60 houses because you hit your goal of 10 sales, now you increased your number of "calls" and most likely will have picked up an extra 5 or so sales and you spoke with 115 people. Not to mention the rejection was what you were after and it keeps you in a much better mood.

Noll

when I arrive to a customers house I like spending time talking to the customer, showing him my equipment and how it works and explaining the cleaning process. I try to get the customer involved then I will ask him to go talk to his neighbors for me. After all he know his neighbors far better than I.

Bill,  I like the idea of meeting customers face to face also.  The only problem is that in some of the higher class neighborhoods that i do work there is no solicitation notices posted.  They can and will call the police and you will be escorted out of the neighborhood.  In those type of neighborhoods I let them come to me and they do.