I lost a job a couple of weeks ago based on price. I came off my price 15% in an effort to get the job but I was unable to offer what the customer wanted to pay. On a followup call he told me he found someone who was going to clean his roof for $100 less than my reduced quote.
I was knocking on doors in the same neighborhood today and when I got to his house it looked like the roof had not been cleaned. I knocked on his door and his wife answered. I asked to speak to her husband but she said he was not avaliable. Before I could say anything else she told me they had their roof cleaned 2 weeks ago. I said "WOW it doesn't look like it has been cleaned". She said the other cleaner was going to come back and take care of the problem. They have been waiting for a week. I wished her good luck and continued to the next house.
hi, i am new to this forum , I would like to start a roof cleaning business in my area. We do not have anyone in the area doing this. How do I get more info on the proper techniques? is there a manual? Help, Thanks, Backpacker
im a tru believer in keep saying no till you here yes from the customer the beter you sell the less you have to say no if i really dig in with a customer selling my a$$ off they dont even ask price they usually just ask when can i do it
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Billy Jensen New Port Richey FL 34652 727-243-4305 weguaranteeclean@live.com
If you want to learn how to clean a roof then start reading. You found the best web site to learn. Everything you need to know is here. Start with the 1st thread on the Home Page and read read read. Then ask questions. Good Luck.
Like charles said read read read, use the search button it is your best friend. you will know everything you need to know by next season, best wishes...
KID
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Elite Roof Cleaners Roof Cleaning Missouri & Kansas City
Welcome John, You've come to the right place!! I have yet to clean a roof but after months of reading, researching,studying,reading and reading I feel like I've been doing this for years!
Tons of info., knowledge, and great people right here!
I can only imagine the restraint needed to NOT scream to the customer "I TOLD YOU!!!!". It's likely that the other roof cleaner will end up making you look like a hero. The important part for you would be to get into that neighborhood to showcase what YOU can do the right way to clean a roof. I don't wish ill on anyone but, I can't help but feel a little resentment towar those customers and service providers for cutting corners. Like most guys on this board, I strive to be the BEST. I'm more interested in customer satisfaction than I am to turn another job. My efforts are worth my price.
"Price is NOT the same thing as VALUE".
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PaneLess Window Washing Roof Cleaning panelesswashtint@yahoo.com Mongomery Bucks County PA Harleysville,Pennsburg Pennsylvania (215)234-4333
Bad roof cleaners make us look bad especially when they kill vegetation. The customer will tell everyone not to clean their roof It will be a nightmare, especially when it didn't even come clean.
the good news for us is just because one angry customer tells people not to clean there roof most people still have to get it cleaned most subdivisions require the roofs to be cleaned or the home owner can be fined for most people its not a mater of if they should get it cleaned it a mater of who to hire for the job
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Billy Jensen New Port Richey FL 34652 727-243-4305 weguaranteeclean@live.com
I lost a job a couple of weeks ago based on price. I came off my price 15% in an effort to get the job but I was unable to offer what the customer wanted to pay. On a followup call he told me he found someone who was going to clean his roof for $100 less than my reduced quote.
I was knocking on doors in the same neighborhood today and when I got to his house it looked like the roof had not been cleaned. I knocked on his door and his wife answered. I asked to speak to her husband but she said he was not avaliable. Before I could say anything else she told me they had their roof cleaned 2 weeks ago. I said "WOW it doesn't look like it has been cleaned". She said the other cleaner was going to come back and take care of the problem. They have been waiting for a week. I wished her good luck and continued to the next house.
Charles
that's good stuff; you said Wow it don't look like it was cleaned and continued to the next house. keep your head up and dont get discouraged.