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Here is an email I just received from the design team at Northern Tool. They do care about us roof cleaners, and want to get input from me about their roof cleaning pumps! 

Hello Chris,

Thanks for all the information and feedback on our pumps and roof cleaning. It is extremely helpful to us, so we can continuously improve our products and offerings.

As we discussed over the phone, we are interested in setting up a meeting with you to further discuss the roof cleaning industry and the equipment and chemicals used by the industry.  Below is a sample letter we have been sending out that explains what would be involved and what our goal is if we were to do a ride-along. We are still setting up our agenda for the Florida trip, but once we have a better idea of what days we will be free, I will follow up and plan a date and time to meet.

Let me know if you have any questions

Thanks again,

******Sample Letter *******

Dear Cleaning Professional,

Northern Tool & Equipment Manufacturing is an OEM of pressure washing equipment based out of Faribault, Minnesota. We are hoping to visit various pressure washing professionals around the country to observe their washing methods and receive feedback on what features and types of equipment would better serve their needs. We found your company online, and would be interested in setting up a visit on a mutually convenient date.

What would be involved: 4 representatives from Northern Tool & Equipment Manufacturing for one day would like to ride alongside your professional cleaning crew and observe their use of equipment and cleaning methods.

Our Goal: Gather feedback from cleaning experts who use the equipment every day. As manufacturers of this equipment, we think this is a valuable learning experience to help the cleaning professional and build better cleaning equipment. 

Observations and questions we would have during the ride along:

1)           Pressure washing equipment specifications

2)            Accessories used

3)            Chemicals used and application methods

4)            Pressure washer and garden hose management

5)            Sourcing of water

6)            Environmental certifications or concerns

7)            Equipment or accessory wish list (ideas for improvement either equipment or accessories)

8)            Maintenance methods (Work on equipment themselves or bring to mechanic)

9)            Opinions on improved burner fuel economy

10)          Opinions on Noise levels for equipment

11)          Enclosed trailer to open trailer

12)          Are they using an enclosed box truck

13)          Where do you buy your current equipment and supplies

14)          How important is the following

a.            Fuel efficiency

b.            Maintenance costs

c.             Brand, Brand image, brand acceptance

d.            Product look

e.            Quality

15)          What is your equipment used for

16)          Do you keep replacement parts on hand

17)          Do you have a place to store accessories

What’s in it for you:

1)            We can offer a $500 Gift Card to Northern Tool & Equipment 

2)            Suggestions and procedures to simplify work & improve productivity. Three of our representatives have received training in Kaizen, Toyota’s Lean manufacturing Method, and practice this method currently at our facility.

3)            Being experts in the field of tools and equipment as well as having over 30 years of experience in manufacturing and testing pressure washing equipment and accessories, we hope to offer accessory suggestions and equipment to make your jobs easier, faster and ultimately more profitable.

Feel free to give me a call or shot me an e-mail if this sounds like something you would be interested in.

We will be in Orlando Nov 1^st – the 6^th for the PWNA, CETA, AND ISSA show.  Tuesday the 4^th could be a possible date that would work for us, however we are open to other days as well in or around the time we will be in Florida.

Thanks for your time in advance, and look forward to discussing the possibility of a ride along further.