We get along just great with one of the Roof Shampoo 'dealers' in my area.  He's given me advice that has made me thousands of dollars and continues to do so.  I've sent him business, and he's sent even more business to me.  IMHO negative marketing does no one any good.  Sell your services with facts and with confidence and there's no comparison.  The proper method will prevail.

The other dealer in my area?  He makes it very easy for us 

Roof Cleaning Jacksonville FL 904-304-0810 wrote:

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Roof shampoo is a terrible idea. These people are seriously misleading clients, giving them false information, and helping VOID THEIR ROOF WARRANTY!

That's right folks. Call your roofing manufacturer and tell them you had some clown with a CONCRETE SURFACE CLEANER washing your roof, because they told you it was better than what the manufacturer recommends. You can kiss your warranty good bye!

Just look at that review. "We saw broken shingles, but no dead plants". Let me tell you something. Broken shingles are a MUCH LARGER problem than a dead plant. Roof shampooers break off shingles, and wash half the granules off of your roof. It only came out "ok" because they destroyed the roof, and didn't even fix the problem. No algae or mold was killed during their process. Only your roof was.

I'm going to write an article regarding this on my website. I can't have people running around thinking this destructive method is the right thing. Angie's List should delete this misinformation from their site. They will lose all credibility selling people lies.

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Do you mean an article like this one?  I hired a cartoonist for the "800lb gorilla" image.  You can use if it if you'd like. 

Excellent Ted. I also sat down and wrote a roof cleaning article to help with this issue. Dangers of Unapproved Roof Cleaning Methods

Roof Cleaning Northern Virginia (571) 250 9650 wrote:

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Note the edit, and the date of the edit in the first post. It would appear that this thread has caught someone's attention, and the Uglies were contacted as a result.

The power of the pen, er.... keyboard as they say!

---

 Though I think our roof cleaning system is safer for the roof, I have been cordial with Sandy, the owner of Roof Shampoo. 

Recently, I received this email from her asking me to remove the negative Roof Shampoo Review.  However, it was the original poster who removed the review he posted, not me.

I was not worried about Angies List suing me personally, or the RCIA for any "Copyright Violations" because this thread was helping publicize an Angies List Review. To Sue someone, you must prove that what you did, or allowed to happen, Harmed someone financially. It is my opinion, that the negative Roof Shampoo Review that was posted here did nothing to harm Angies List.

Hi Chris,

 

It’s been a long time since we’ve communicated. I hope you are doing well. I wanted to give you a heads-up that it was recently brought to my attention that Angie’s List is investigating the Roof Cleaning Institute of America Forum for illegally posting a copyrighted review that was cut and pasted from their website to yours by one of your members.  In addition to penalties that can be imposed for copyright violations, they can also impose a $1,000 fine for a violation of their terms of agreement.

 

I know you are nonprofit and I would honestly hate to see you have to go through a big ordeal over this, which is why I am letting you know.  You might want to consider taking that post down ASAP to avoid any consequences.  

 

Here is a link to it.

 

http://roof-cleaning-institute.activeboard.com/t55300453/roof-shampoo-review/?page=1

 

I have also attached the information regarding Angies List's copyright policies and terms of agreement and penalties as they relate to this. 

 

Please respond so I know you got this email. It’s been awhile so I’m not sure if you still use this email address.

 

Best regards always,

Sandy Prisak

President

Exterior Surface-brite, Inc.

301-791-2900

wwww.roofshampoo.com

www.roofcleaningbiz.com

Roof Cleaning Northern Virginia (571) 250 9650 wrote:

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The 'dog has no teeth' the saying goes. If anything, AL *might* send a cease and desist letter - worse case scenario. And if the RCIA has no agreement with AL, then there are no 'terms' to violate. And since when does AL advise a client that they are 'investigating' anything?

Much like you Chris, I too am cordial with the (local) R.S' 'dealer' and the prior 'dealer before him. Where R.S. screws up, time and time again, is with the deceptive anti-chlorine advertising. You poke a guy in the eye a few times, even a nice guy, and he's gonna take a swing at ya once he's had enough.

With proper knowledge, and by arming our client base with knowledge, the R.S. folks don't stand a chance. At least not in my market.

And the fact that the R.S. folks have to charge so much for their laborious process? I love coming in right behind them. They're good for my business! We do it the right way, and for a heck of a lot less money.

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 I can't ever remember competing against a Roof Shampoo Franchise Ted, here in Tampa. I have spoken with Sandy from Roof Shampoo before, and I think she said she had roots here in the Tampa area, at one time. She was very nice on the phone.  

Advantage Roof Cleaning wrote:

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Chris, RS and Exterior Surface-brite, Inc are the same in one?

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 I think so Dave, I cut and pasted this from their website -- 

Roof Shampoo® Contractors Needed Nationwide! 

Take a drive and look at all the potential work a Roof Shampoo® Contractor would have in your community. This can be a life changing opportunity for the right person.

NO DEALERSHIP OR FRANCHISE FEES WHATSOEVER.The demand for roof cleaning services is tremendous RIGHT NOW! High profit potential, low start-up costs, and overwhelming appreciation from your customers. Our proprietary Roof Shampoo® roof cleaning products were engineered to be the safest, most effective roof cleaning soaps available anywhere and are only available to qualified, authorized independent contractors and entrepreneurs. Our state-of-the-art, specially calibrated roof cleaning equipment is designed and calibrated specifically to work with the Roof Shampoo® products on asphalt and fiberglass shingles.

For Home Improvement Contractors, Roofing Contractors, & Entrepreneurs
• Add environmentally friendly roof cleaning to your list of services
• Attract more customers to your core business
• Make your existing business more profitable
• Benefit from protected territory
• Become the exclusive Roof Shampoo® contractor in your area

Roof Shampoo® Contractors...
• Have the advantage and credibility of a brand name
• Provide a service that is in great demand 
• Reap the benefits of protected territory
• Provide professional roof cleaning services using the safest, most effective eco-friendly roof cleaning method!

Name

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Message

Request Info on:

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Exterior Surface-Brite, Inc. treats all personal information in a confidential manner based on the highest ethical standards. We will not share your personal data or information with any individual or organization without your prior authorization.

Act now to lock n your territoi

Due to our aggressive expansion plans, territory is going fast, so act now to lock in your territory. Be the exclusive company in your area to offer professional Roof Shampoo® roof cleaning services that many homeowners need NOW. So act now and become the exclusive Roof Shampoo® contractor in your area.

Want to add friendly roof cleaning  to your business?
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Bergman Roof Cleaning Port Charlotte FL 941-698-1959 wrote:

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I see in the picture "Roof cleaning in progress" that it's being cleaned in the harshest manner there is! A cement surface cleaning machine, which blasts jets sideways [ at an angle ] will strip off the granules faster than anything I can think of? So, it's nothing to do with what chemicals they are using. With a surface cleaning machine, designed for and originally only used for flat cement / concrete, where extreme pressures, helped by the cutting angle, is needed, to get driveways, sidewalks and parking lots clean. My guess is, on an average aged roof, the surface cleaner will cut off about 20% or more granules and would also be rough on the shingle edges as well? Their name implies something gentle, like shampooing your hair! That surface cleaner would cut your whole scalp off!!! LOL

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 Chuck, in 25 years of cleaning roofs, there is no roof cleaning scheme or method I have not seen. The Roof Shampoo Method appears to me to be S Hydroxide based. You spray the roof with the S Hydroxide (Lye) chemical, and it turns the roof totally black, as it dissolves the algae. This black residue on the roof always requires some pressure to rinse off.

IMHO, that is what the surface cleaner is for, to apply the needed pressure to rinse the roof quickly. But, we all know what pressure can and will do to a roof. There was a roof cleaning chemical called M-1 Deck and Roof Cleaner years  ago that also was S Hydroxide based as I believe Roof Shampoo to be, and there was a big recall on it, check it out 

Bergman Roof Cleaning Port Charlotte FL 941-698-1959 wrote:

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I tried the M-1 when it came out, on the back of my own shingled roof in a 2' wide strip, followed directions, but, the roof only looked 50% clean. I tried Spray and Forget in the same manner and after about 4 months, it too left the 2' strip looking partially clean = better than before, but not something I would attempt to sell a customer.
Both were returned to the stores I bought them from for a refund.

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 As I said before, I believe Roof Shampoo is based on the cleaning chemical S Hydroxide.  The way a S or Potassium Hydroxide roof cleaner works is this. You spray it on the roof, then wait 30 minutes for it to  work. Then, you use a pressure washer to rinse it off.

But here is a problem, what do you do when the first spray of the Roof Shampoo did not work 100% ? Are you going to spray the roof again with the Roof Shampoo, and wait another 30 minutes out in the hot Sun for it to work, or are you going to simply increase the pressure of the pressure washer, until the high pressure does the roof cleaning work for you  ?