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Our Founders Website -> Locate A Certified Roof Cleaner | Roof Cleaning Institute Of America -> Premium Members Discussion -> venting/plant death
Post Info TOPIC: venting/plant death
aaron61


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Hope you don't mind I moved this from the shade because I don't think as many people go there

 

Had a guy call Today freakin on me! Says we got a problem!All my plants in the front are dead.You told me you would protect everything and keep them watered.

Guy wasn't there when we did it/Sir I sent you several before & after Pics along with a video.You can clearly see the plants were covered and watered. I will be there right away.

I expect to be looking up a good landscaping company to replace everything and when I get there he has a few yellow leaves on his hedges and leaves fell off his ficus!! WTF!!!

Now this is the area where he has gutters. I take him around to where he has no gutters and there is nothing??

I tell him no problem I will apply miracle grow and heavily water them and they will be fine.

So I stood there in the rain for a 1/2 an hour watering his hedges.





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sweetwaterfish


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Had a similar situation. Customer called me about 4 annuals that were killed. I had warned him they may not make it. Called me fussing when they died. I went to Ace, made sure they had replacements. All could be replaced for $25. I bought him a gift card for $40.

He called me back and thought that was too low and wanted $80 instead because he'd need to buy new potting soil ( they were not in the pots lol, they were in the ground), fertilizer, etc. Told me there was a lot more to it than just buying plants. What a jerk. I told him 40 was a gift and he should be happy to have that. Mentioned if he wasn't happy I would just pick up the gift card I drooped off and he could have ZERO.

Funny part was its a friend of a friend who I gave a screaming deal to. Just goes to show no good deed goes unpunished.

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aaron61


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In the service business we get to meet quite a few personalities and some you just have to shake your head and say WOW!

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Aaron, this happened to me 2 weeks ago, I totally killed a bush on accident. I guess after a heavy rain, the roof mix rinsed off into a downspout that lead to a bush. All of it poured into the bush (I guess?) and now all of the damn leaves are falling off. The guy didn't care because he was happy about the roof, but I don't know how to prevent this in the future? Any ideas?

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