The Roof Cleaning Institute Of America Training & Certification Forum
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Train someone for your job and YOU BE THE SALESPERSON.

i agree with dave its easier to train labor than good sales people im at about 95 percent closing ratio i couldnt survive with it any other way it is the most important part of the job i will never put it in someone else's hands   

I agree with both sides of the coin here. It just seems to me like no one can do the jobs like we can either. Guys out in the field doing the work just don't pay attention as well as we do when we are there. Uggg! It's a tough call.

I agree with David. I'm in the process now of trying to replace myself in the field so I can concentrate on building the business and spending more time selling the customers on my services and add on work.

My plan is to more than double my business next year and the only way I am going to be able to do that is to concentrate on the marketing and sales portion of the business and hire and train competent laborers.

As David said, sometimes you just have to let go. I didn't do this with my previous automotive business. I never felt anyone could do any portion of it as well as I could, from the auto repair to the marketing, billing, cleaning, accounting, ect....

The result of my reluctance to turn any portion of my business over to hired help caused me painfully slow growth for about 3 years. I had extremely loyal customers who never questioned anything I told them, but I wasn't making the money that I should have been making after 3 years. In fact, when I lost the lease on my building during my 5th year, I decided that I didn't want to start all over again in a new location so I went back to work for someone again.

After 5 years of retrospection, I wrote down all of the things that I did wrong in that business and all of the things that I would change if I were to do it again. The most glaring weakness was my inability to trust anyone to do the work to my standards. I won't make that same mistake this time. I want to become the dominant roof cleaning company in my area. I want people to think of my company first when they look at a dirty roof. The only way that can happen is for me to become the "sales person" and "marketing person" for my business. My best attribute is my ability to sell myself at a job. I need to focus on that next year.

Brian

E-Myth?

brian i agree with you, but i needs some ideas on how to train people. were to look for good sales man ect...

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The original will work.